Web Analytics - High Processing time for some users (P99)

What is the name of the domain?

What is the issue you’re encountering

High processign times for some requests

What are the steps to reproduce the issue?

No matter what we tried, we cannot reproduce the issue on our side. On our side every page loads under 2 seconds. But we have reports from users that their page takes over 2 minutes to load in some instances.
We have not done any changes to our libraries or frontend that would explain this and we use cloudflare’s cache settings.
It is very hard to narrow down what the issue might be but any assistance in this matter would be greatly appreciated.
We have attached a screenshot of a request that spent 266s in processing.

Screenshot of the error

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