I want to renew my domains now but always failed.
I already tried with credit card but no luck with error info
We were unable to process your payment. To keep your domain registration, update your payment method.
I want to renew my domains now but always failed.
I already tried with credit card but no luck with error info
We were unable to process your payment. To keep your domain registration, update your payment method.
Welcome to the Cloudflare Community.
Questions about billing will need to be resolved by the Customer Support team and cannot be resolved on the Community.
To contact the billing team, please submit a new support request from your Cloudflare account directly through the Cloudflare dashboard. Visit https://dash.cloudflare.com/?to=/:account/support and choose Billing. Please share your ticket number here so that we can track it.
hi,
glad to share ticket number here #2775276
Sorry about the issues with this, I have flagged your post for the attention of my #general:billing & #website-application-performance:registrar colleagues, I’ve also added myself to your ticket to track progress.
hi,
thank you for your helps. i’m confused whats wrong? i’m really sure i have enough balance. maybe i did mistakes with my input there?
thanks