We use www.telangana.org.au/admin to log into the website and then use Mailpoet for

We use www.telangana.org.au/admin to log into the website and then use Mailpoet for sending emails. We have been using this for last 14 years. However, we are unable to send emails now, this issue started a few days ago. It says your API key to send with mailPoet is invalid. Upon contacting Crazy Domains with whom we hosted our domain, they asked us to contact Cloudflare who is your name server provider and add the DNS record as below. Type: A record, Value/Record: 203.170.84.193

Your error message is unambiguous:

It’s a MailPoet API (licence) key that is invalid.

And it’s MailPoet that you need to contact… not your domain/hosting provider or your DNS/security vendor.

I don’t see how this is a DNS issue and how adding an A record has anything to do with this. I would contact MailPoet first since it’s their API key that is invalid, but if you have to add this A record, follow the instructions below.

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