What is the name of the domain?
blockyplayz.com
What is the error number?
none
What is the error message?
The Hostname is part of a banned domain
What is the issue you’re encountering
we tried to connect our domain to our tebex store and got first DNS Cross user banned and then our domain got banned.
What steps have you taken to resolve the issue?
i emailed the abuse team of cloudflare like i got told and didnt get any response from them.
What feature, service or problem is this related to?
DNS records
What are the steps to reproduce the issue?
i emailed the abuse team of cloudflare like i got told and didnt get any response from them.
Screenshot of the error
*edit for reproduce: i tried to connect the custom domain again and again
Hi there!
Sorry for the trouble on this process.
This is not the domain in your screenshot. If the problem is with the domain in your screenshot, please open a Support ticket for Billing issues, and someone from the team should get back to you.
Hey Scott,
thanks for youre response. The problem is we got banned after we tried to connect oure domain to our tebex store, and now we cant connect our dns to our cloudflare sites. and when i try to open a ticket i get redirected to here to make a community post.
Edit* the domain is blockyplayz.de. thats my mistake.
You can always open a ticket for Billing Issues. Make sure you select that when creating the ticket:
You can then scroll down and add more details.
