We are unable to launch the website on Shopify, due cloud flare

Website, Application, Performance DNS & Network
1

What is the name of the domain?

manperfected.com.au

What is the issue you’re encountering

We are unable to launch the website on Shopify. The team has informed me that our domain has been banned by Cloudflare. We have thoroughly reviewed our site content and found no phishing-related issues. Additionally, we have updated our DNS nameservers in an attempt to resolve the issue. Could you please investigate and resolve this matter urgently? I need to get the site live on Shopify as soon as possible.

What feature, service or problem is this related to?

DNS not responding/updating

2

The Community does not have visibility into Trust & Safety issues. As indicated on your ticket 00526039 with Support, you will need to work with the Trust & Safety team.

3

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I am tring to report on https://abuse.cloudflare.com/
but getting error “A URL contains a domain that is not active on Cloudflare: manperfected.com.au”, please check attachment file, domain is running on cloudflare, now how to report it for the same?

4

This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.

5

:backhand_index_pointing_up: you don’t want to report your own site, you want to :backhand_index_pointing_down: continue to work with the team on the ticket and the reply you receive from Trust & Safety