We are integrating a new domain with a HubSpot landing page and have encountered an

Website, Application, Performance DNS & Network
1

What is the name of the domain?

hslanding.carehries.com

What is the error message?

Error 1014 Ray ID: 899b8a4d3fc41c62 • 2024-06-26 07:38:52 UTC CNAME Cross-User Banned

What is the issue you’re encountering

You’ve requested a page on a website that is part of the Cloudflare network. The host is configured as a CNAME across accounts on Cloudflare, which is not allowed by Cloudflare’s security policy.

What feature, service or problem is this related to?

DNS records

Screenshot of the error

Screenshot 2024-06-26 at 13.09.04.png
Screenshot 2024-06-26 at 13.09.04.png3268×1578 235 KB

2

That domain does not assist. A typo probably?

Anyway, the error you encounter suggests that there is an error in the Hubspot configuration for your domain. Make sure you have typed the domain correctly in Hubspot and Cloudflare.
Maybe remove the domain from Hubspot and try to add it again.

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