We are getting a error 1014 on multiple pages

We are getting multiple pages with the attached error

Hi,

We’re sorry to read that you’re experiencing difficulties.

The Error 1014: CNAME Cross-User Banned error happens when you are pointing from one Cloudflare domain to another across different customer accounts. The solution to this is to configure the hostname you want as a Software as a Service (SaaS) hostname on Cloudflare.

How to resolve

You should add a custom hostname in the account & domain you are pointing to using our Cloudflare for SaaS product. Cloudflare for SaaS allows the customers of SaaS providers to CNAME their custom domains to the SaaS provider. This offers SaaS customers the benefit of a branded and encrypted vanity domain.

This topic was automatically closed 15 days after the last reply. New replies are no longer allowed.