We added a set of DNS records to connect our CRM and 1 CNAME record will not verify

Website, Application, Performance DNS & Network
1

What is the name of the domain?

What is the issue you’re encountering

We added a set of DNS records to connect our CRM and 1 CNAME record will not verify. We have waited 24 hours and tried multiple times with tech support. Everything looks correct and is added exactly like it’s supposed to be but the CNAME still will not verify.

What steps have you taken to resolve the issue?

We’ve deleted the dedicated domain dns records and tried multiple times over a 24 hour period.

What feature, service or problem is this related to?

DNS records

2

Welcome to the Cloudflare Community. :logodrop:

If your verification CNAME is :orange: proxied, set it to :grey: DNS Only.

2 Likes
3

We tried that. Still not working.

4

Thanks

5

If you can you share the verification hostname, a Community member can report back additional findings.

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