Warp to Virtual Network debugging?

Does anyone have any tips for debugging issues with connecting to a virtual network ip via warp? I have an user that for some odd reason is having issues connecting to the virtual ip address. I cannot repro the issue on any of my devices.

I found this in their warp log, but otherwise I’m at a loss:

2022-04-23T10:22:53Z|ERROR|GetVirtualNetworks() returned: ApiError |Warp.UI.IPC.WarpIpc|
022-04-23T10:22:53Z|INFO|Updating trusted networks for status: NoNetwork |Warp.UI.Models.TrustedNetworksModel|

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