Warp MacOS Beta - IPC Error

On MacOS Catalina (10.15.7) the Warp Menu bar window is stuck with “IPC Error” below the On/Off switch, with further detail of “Retrying connection to daemon.”

I saw a line in the changelog for this update version 1.2.1521 that IPC Error handling had been improved, but this issue remains.

The in-app feedback just spins its wheel and never appears to succeed in submitting the bug issue, so I’m posting here.

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Hey @markusf can you try turning the main toggle switch off and see if you can submit that way? If not can you do the following?

Likely the Daemon is in some stuck state. A reboot may solve it as well

  1. Drop out to a terminal window and type warp-diag and hit enter
  2. A warp-debugging-info.zip file should be placed on your desktop
  3. DM me the zip file?
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Hi @kkrum,
Thanks for the reply.

The main toggle switch is disabled. I did just reboot with no luck.
I have the debug zip file, but permissions on this forum don’t allow me to DM you. I’m happy to reply with the zip if you can start the DM thread?

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Hey markusf, replying here in case this helps other people. From your logs it looks like we had a problem installing over the previous version. Can you try a full uninstall for me with this instructions: https://developers.cloudflare.com/warpclient/setting-up/macOS/#how-to-remove-the-application

And then re-install from the site

I have the same problem. Were you able to get markusf’s problem resolved? Thanks,

I followed the uninstallation process with the uninstall script, then reinstalled the fresh download from site, but got the same IPC Error and grayed-out main toggle switch behavior.

I’m interested in trying with a system reboot between uninstall and fresh install, but can’t reboot my machine yet.

I tried what you suggested, and received an error when reinstalling WARP that said I don’t have administrative privileges, which I most certainly do have.

I thought it might be helpful for kkrum to see my application.log. I continue to have an IPC error when I startup WARP beta on my Mac with Catalina running. I’ve tried rebooting and reinstalling, but no luck.
I would like to send a larger sample of my application.log, but I’m not sure how to do that; so I’ll just send the first few lines showing that problems begin almost as soon as the app starts up:

201022 14:35:51.169 [INFO][7419.FileLog.start()]Log started, build: 1.2.1562.289ddb10
201022 14:35:51.233 [INFO][7419.WarpPanicManager.checkVersionValidity] (6.7 MB) Checking current version validity with API server.
201022 14:35:51.421 [INFO][7419.WarpPanicManager.checkClientConfig] (7.6 MB) No panic alert active for current version.
201022 14:35:51.421 [INFO][7419.WarpIPC.checkVersionValidity] (7.6 MB) No active panic alert for this version.
201022 14:35:56.235 [INFO][7419.WarpIPC.connectToDaemon] (8.4 MB) ipc_create() returned nil after five retries.
201022 14:35:56.235 [ERROR][7419.WarpIPC.doDaemonSetup] (8.4 MB) connectToDaemon() failed.: Error Domain=Cloudflare_WARP.WarpIPCError Code=0 “IPC client is invalid.” (code 0)
201022 14:35:56.235 [INFO][7419.WarpIPC.start] (8.4 MB) doDaemonSetup() failed.
201022 14:35:56.236 [INFO][7419.AppManager.start] (8.4 MB) WarpIPC.start() failed.
201022 14:35:56.236 [INFO][7419.AppManager.reconnectToDaemon] (8.4 MB) Starting daemon reconnection.
201022 14:35:57.236 [INFO][7419.WarpIPC.isDeviceMDMManaged] (8.4 MB) Getting managed status: false
201022 14:35:57.237 [INFO][7419.SparkleUpdateManager.checkForUpdatesInBackground] (8.4 MB) Checking for sparkle updates in background.
201022 14:35:57.350 [INFO][7419.PopoverPresenter.anchor] (8.9 MB) Window Anchor Position - POS X: 2018.0 | POS Y: 1418.0 - Fullscreen: false
201022 14:35:57.350 [INFO][7419.PopoverPresenter.anchor] (8.9 MB) Original Position - POS X: 2012.0 | POS Y: 1418.0
201022 14:35:57.360 [INFO][7419.WarpIPC.getOperationMode] (9.2 MB) Current operation mode: Warp.
201022 14:35:57.361 [INFO][7419.WarpIPC.getAccountType] (9.3 MB) Daemon not running.
201022 14:35:57.361 [INFO][7419.WarpIPC.getGatewayID] (9.3 MB) Daemon not running.

I installed the app for the first time today and got this problem too. OS Catalina 10.15.7.
While reading the log using warp-diag, I see this:

[2020-10-26T13:53:39Z DEBUG warp_svc::settings] Loading settings from file “/Library/Application Support/Cloudflare/settings.json”
[2020-10-26T13:53:39Z ERROR warp_svc::settings] Os { code: 2, kind: NotFound, message: “No such file or directory” }
[2020-10-26T13:53:39Z INFO warp_svc::warp_service] AppSettings: Always On: false; Mode: Warp; Cloudflare for Families: Off; Disabled for WiFi: false; Disabled for Ethernet: false; Enable DNS logging: false;
[2020-10-26T13:53:39Z ERROR warp_svc::warp_service] Error loading WARP configuration KeyringError(MacOsKeychainError(Error { code: -25300, message: “The specified item could not be found in the keychain.” }))
[2020-10-26T13:53:39Z INFO warp_svc::warp_service] No configuration file
[2020-10-26T13:53:39Z INFO warp_svc::warp_service] Warp IPC listening on “warp_service”

Maybe it’s the error?