WARP client connectivity issue

Zero Trust WARP
1

What is the name of the domain?

example.com

What is the issue you’re encountering

Connectivity issue

What are the steps to reproduce the issue?

I have created the organization (team) under zero trust. I can connect to my organization via WARP clients a few months ago. After WARP client upgrade. The client only can connect when my mobile is using WiFi network. It is not be able to connect via mobile network. Sometime the WARP client can be connected via mobile network, but I can’t access any Internet. It means that I can’t receive any WhatsApp message and access google.com. I have tried to install and uninstall the WARP client but no luck.

2

Hi @beginner2036,

What device are you having this issue on? iPhone or Android? Are you able to view the WARP logs and see if maybe the ISP is blocking something when trying to connect over cellular? Also verify your settings to confirm that WARP is allowed to use your cellular data.