What is the name of the domain?
google.com and all domains
What is the error number?
ERR_CONNECTION_CLOSED
What is the issue you’re encountering
Complete lack of internet access with WARP (~6 months)
What steps have you taken to resolve the issue?
Updating WARP to latest version
Complete reinstallation of WARP on the device
What are the steps to reproduce the issue?
Device: Laptop
OS: Windows 10
Country: Ukraine
ISP: Lifecell
WARP Version: 2025.2.664.0
Screenshot of the error
fritex
April 27, 2025, 12:05am
2
Long time
godstarkg:
Ukraine
Wonder if there’s some restriction by the ISP in the Country.
Otherwise, might be you’re using wrong protocol on WARP?
Are you added to the Zero Trust team already and are you using some policies or not?
godstarkg:
OS: Windows 10
What do the logs file say?
Using warp-diag
we can retrive the log files.
fritex:
Long time
Yes, at first I thought it was a temporary issue (plus, I had an old version).
Now, after a long time, I needed WARP again, updated it, but the problem persists.
Possibly, I tried enabling WARP on the phone with the same ISP .
The result is the same—even Google doesn’t work.
“1.1.1.1 with WARP”
No
I received an archive with logs, but I don’t know which one you need.
fritex
April 27, 2025, 1:19am
4
Thank you for feedback.
May I ask if it is a free WARP or paid WARP+ subscription you’re using on Windows device?
I am using a free subscription.
system
Closed
May 10, 2025, 9:25pm
6
This topic was automatically closed after 15 days. New replies are no longer allowed.