Waiting for a week on a reyply on an urgent ticket

What is the name of the domain?

What is the error number?

There is no error

What is the issue you’re encountering

Contacting support 2 times… I am waiting for an reply for a week on an urgent matter.

What steps have you taken to resolve the issue?

Case Number 01354915

What are the steps to reproduce the issue?

No steps

Sorry for the issues.

Can you elaborate on that? We may be able to assist here.

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