WAF IP continent rule incorrectly blocking IP address
What steps have you taken to resolve the issue?
I’ve added a rule to skip the continent block for this IP address, but I’m not entirely sure why the IP is being blocked. According to Radar (https://radar.cloudflare.com/ip/98.123.222.66), the IP address is associated with the US
Was the site working with SSL prior to adding it to Cloudflare?
Yes
What is the current SSL/TLS setting?
Full
What are the steps to reproduce the issue?
WAF rule of “(not ip.geoip.continent in {“NA” “SA”} and not http.request.uri contains “/.well-known/acme-challenge/”)” and visit from this certain IP address located in Kentucky (US)
Your rule uses the AND operator. This means the rule will ONLY apply if both criteria are met. That is, ONLY requests from NA & SA to URLs with the path /.well-known/acme-challenge/ are allowed: any other URLs will be blocked.
If you want to;
allow ONLY NA & SA requests to any URL on the site
and also allow requests from anywhere to /.well-known/acme-challenge/