WAF blocking PDF and JPEG uploads to site

What is the name of the domain?

What is the error number?

NIL

What is the error message?

Sorry, there is an error. Please check your form and try it later.

What is the issue you’re encountering

Attachments not uploading onto site from external networks. Works fine on internal networks.

What steps have you taken to resolve the issue?

Adding custom WAF rules to the specific URI’s in question. This is working for some aspects of the the site, however, not other areas where it is more critical

Was the site working with SSL prior to adding it to Cloudflare?

Yes

What is the current SSL/TLS setting?

Full

What are the steps to reproduce the issue?

Attempting to upload a PDF or JPEG to specific area on the site.

Review the firewall logs and determine the rule blocking the upload requests… adjust as needed.

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