There isn’t one. Just a message saying “Unable to access from your country location”.
Unable to access from your country location
As above
New to Cloudflare - have no idea where to locate the issue, or if this is Cloudflare. We are assuming it is because we have only recently joined and have had nothing but trouble ever since.
I see that one too, although, it seems a bit intermittent from Denmark.
It is not an error from Cloudflare, but an error that seems to originate from your server / origin, perhaps the Wordpress installation.
I will suggest you to check whether you have some Wordpress plugins installed, that are providing geographical restrictions, and if so, then disable them.
I’m in the UK, this is the page. It’s not a Cloudflare branded block page so is coming from something configured on the origin.
This test also runs from the UK…
https://cf.sjr.dev/tools/check?9a25a7c730b44338a8df9d00f6e9fef1#connection-server-https
Thanks … have checked, nothing does anything like geographical restrictions in our WP plugins, except the Cloudflare plugin we were asked to install. LOL. That’s why we thought it might be due to Cloudflare.
I’m seeing the same error message as everyone else.
But adding a random query parameter (or even a hard refresh) loads the page below.
So this seems to be a stale cache, and I’ll recommend flushing your WordPress site’s caching plugin (and any other caching mechanism you use).
One or two of the contacts were from people in the UK, with the same message and screen.
Thank you for the link … I have no idea what I’m looking at there however. LOL.
We’ve flushed the cache … both from WP and from the Cloudflare plugin.
Not sure that has made any difference. We have no way of testing it.
It’s working ok for me now (from the UK).
Excellent! … Thank you for letting me know.
Solution seems to have been 1) Turned off the Web Application Firewall in the plugin and then 2) purge the cache.
Have written to Cloudflare support about the WAP.
I see the same from here, it seems to be working again.
However, -
I noticed that you’re loading assets over an insecure HTTP connection, although the rest of the site goes over HTTPS.
That’s happening for the header and footer background, e.g.:
→ http://5wf.org/wp-content/uploads/2024/07/footer-background.png
→ http://5wf.org/wp-content/uploads/2024/07/header-background.png
In addition, you have a couple of images, that you are trying to load over HTTPS, but with your Amazon EC2 instance’s IP address as the host name, e.g. in the format:
→ https://{IP_ADDRESS}/wp-content/uploads/slider/
It happens apparently for images labelled as “African Lion”, and “African Black Rhino” and “African Savanna Elephant”.
As your Amazon EC2 instance has a valid certificate for the domain name, but not for the IP address, any modern browser will block these requests, due to the certificate mismatch, and prevent the images from showing up.
If you’re expect everyone to be able to access your website, and load all assets (such as e.g. the images), then I would suggest you (or your webmaster) to look in to this as well.
Hi there.
Thank you for that information. We were not aware and will try to address this.
We are new to Cloudflare and to WordPress. The developers who we given a grant to build our donation platform for us, failed to complete the work, took the grant from the awarding org, and promptly rugged us, leaving us to start again for ourselves.
It is always helpful to learn from more experienced people. After all, we are experts at saving endangered wildlife, not handling websites/code/IT. LOL
Cheers.
OK … we tried correcting this but frankly we have no idea what we are doing, what is wrong, or where to test or find these errors … very interested to know what the Amazon EC2 is about because we don’t have any EC2 service with Amazon. (?)
Could you point us to a start point please? - somewhere we could test and see the errors and we can try to go from there.
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