Visa balance is insufficient and the automatic deduction fails, manual payment cann

[fritex]

@shirley123698

I changed to a visa card with sufficient balance and can pay normally, but it still prompts that an error occurred during payment.

I am sorry to hear this happen.

You’ll need to follow these directions here to find more information about Billing errors and if needed to create a Billing ticket:

Billing, Plans & Subscription Questions

The Support team is aware of some recent errors; 1258, 1315, subscription changes, and plan changes. If you’re encountering any of the above issues, please report them directly to Customer Support at, https://dash.cloudflare.com/?to=/:account/support If you already have a ticket, Support will respond to you on that ticket. Questions about billing will need to be resolved by the Customer Support team and cannot be resolved on the Community. watch this topic for updates → Billing Subscr…