Video not found error

I am not seeing any video under my account. For eeg. the below video, which was working fine 24hrs back, now it says “Video not found”
https://iframe.videodelivery.net/d49e3f5d636a073cc16cb297d67f1e7e

What might be the issue? What went wrong in last 24hrs?

Hi @vsd is this happening in the same account you are using here? Can you share a domain (zone/site) that you are using in that account?


@vsd please do not open multiple tickets, that just slows the reply time for you and everyone else. Keep the conversation in 2882153.

As indicated in the replies over the last several days, once you have a working payment method, you can manually upgrade your website again to the appropriate plan via the Cloudflare Dashboard. Let us know here or on the ticket once you have done that,

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