Video loading is stuck- unexpected response code 409

I literally just purchased this software and the first video I try to upload keeps getting stuck loading (attachment). The error message says unexpected response code 409.

Is this normal?? Please advise.

It seems this only happened once before (probably more unreported, though):

Oh…here’s something:

https://www.cloudflarestatus.com/incidents/ms7qy3h3yq5z

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