Video delivery only at 480p

I have purchased the streaming add-on, to be able to deliver video content.
When I have uploaded I get a direct link to the video. However I can maximum watch it in 480p, even though the video before upload to cloudflare is in better quality. What is the reason for this?


Same issue for me as well.

My 20 second video is still at 480p nearly an hour after upload.

The higher resolution versions of the video should generally be available shortly after 480p. If this is not happening, please share a video ID via email to zaid at and I’d be happy to investigate further.