My last date is 24 of each month on 25 i request to cancel pro subscription but they said you have to pay for next whole month just for 1 day late why? I try many way to contact support submit case but no one reply there and now they disable all my domains pro status all are free status now and i not able to use pro option as well what a ■■■■ support cloudflare and ■■■■ option for cancel
Billing issues requre a Billing ticket with Support
Thank you for writing.
I am sorry to hear this happen.
May I ask if you’ve followed the instructions to disable and cancel your subscription for Pro plan as from below article? The alternative is to cancel the current plan. Cancellations are only processed by the end of the billing period, so your plan will not be downgraded.
So you’re on a monthly plan type?
Helpful to check and to understand if you’re on the period of the renew of your current plan type or not:
Thank you for sharing and patience in advance. Nevertheless, questions about billing will need to be resolved by the Customer Support team and cannot be resolved on the Community.
My all pro domain status are now free even i pay all invoice as well
from last 4 days my case open no one reply me just automatic reply i get
How this possible that support not response from last 4 days
