Very bad routing, latency and packet loss to CF data centers on BSNL, India

Terrible routing to Cloudflare data centers in India on BSNL ISP. This happens occasionally and it affects pretty much the whole internet experience as a ton of sites are on cloudflare.

On top of that it never gets routed to closest data center, always to BOM. I’m located in North east so the closest to me is CCU but I’ve never seen CCU serving my location. This could be a problem with VSNL (Tata communications). Please work with them and BSNL to fix the routing issues as BSNL is the largest wired ISP in India and has the highest penetration even in rural areas.

I was planning on using cloudflare pages for my new business but with this level of reliability I can’t choose cloudflare.

~$ dig @ns3.Cloudflare.com whoami.Cloudflare.com txt +short
"103.78.201.238"

^ This is not my IP. I don’t know why it shows this ¯_(ツ)_/¯


~$ dig +short CHAOS TXT id.server @1.1.1.1
"BOM"

Traceroute:

                                   My traceroute  [v0.93]
xxxxxxxx (192.168.1.2)                                             2021-05-08T11:43:25+0530
Keys:  Help   Display mode   Restart statistics   Order of fields   quit
                                                   Packets               Pings
 Host                                            Loss%   Snt   Last   Avg  Best  Wrst StDev
 1. AS???    _gateway                            11.4%    36    0.7   0.8   0.7   1.0   0.1
 2. AS???    10.218.68.129                        0.0%    35    1.4   2.6   1.2  15.5   2.6
 3. AS9829   218.248.100.198                      0.0%    35    1.9   2.3   1.5   6.5   0.9
 4. AS9829   117.216.207.208                     26.5%    35   24.4  25.2  23.8  31.8   2.3
 5. AS9829   117.216.207.209                     44.1%    35   24.8  25.1  23.8  36.7   2.8
 6. AS4755   115.114.72.69.static-Kolkata.vsnl.n  0.0%    35   24.1  26.0  23.6  63.8   6.8
 7. AS???    172.31.167.46                       11.8%    35   63.3  64.8  61.7  82.8   4.4
 8. AS???    115.114.85.222                      97.1%    35   62.5  62.5  62.5  62.5   0.0
 9. AS4755   14.142.39.21.static-Mumbai.vsnl.net  2.9%    35   63.8  68.4  61.2  96.9   7.8
10. (waiting for reply)
11. AS4755   121.240.243.210.STATIC-Mumbai.vsnl. 74.3%    35  488.9 481.8 453.9 554.0  31.9
12. AS13335  one.one.one.one                     14.3%    35  473.8 477.0 453.6 514.9  15.1

google.com traceroute:

                          My traceroute  [v0.93]
xxxxxxxx (192.168.1.2)                            2021-05-08T11:42:45+0530
Keys:  Help   Display mode   Restart statistics   Order of fields   quit
                                  Packets               Pings
 Host                           Loss%   Snt   Last   Avg  Best  Wrst StDev
 1. AS???    _gateway           33.3%    45    0.8   0.7   0.5   0.9   0.1
 2. AS???    10.218.68.129       0.0%    45    1.7   2.6   1.2  24.4   3.7
 3. AS9829   218.248.100.202     0.0%    45    2.2   3.2   1.8  12.2   1.7
 4. AS9829   117.216.207.223    83.7%    44   46.5  46.3  45.4  49.1   1.3
 5. AS9829   117.216.207.222    97.7%    44   51.0  51.0  51.0  51.0   0.0
 6. AS15169  72.14.211.114       0.0%    44   59.7  65.0  59.3  87.2   7.0
 7. AS15169  108.170.253.113     0.0%    44   49.5  50.8  48.6  63.2   3.2
 8. AS15169  142.251.55.69       0.0%    44   46.7  53.0  46.6  77.6   9.4
 9. AS15169  maa03s39-in-f14.1e  0.0%    44   46.1  46.6  45.9  56.9   1.6

Let me know if you need any more info.
Please work on a fix as soon as possible.

1 Like

Hello? Does anyone care?

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