Verification on iPhone devices

Good afternoon,

Sorry to bother you, but we have encountered a problem in Turnstile where iPhone users often can’t submit our forms, because they keep receiving a “challenge failed”, despite not being a robot.

This happens on the iPhone simulator on Chrome (any iPhone/iPad), but also on a real iPhone (iPhone SE) devices. The device we have tested with, is managed by the organisation and they always force the devices to stay up-to-date.

It works fine on Android devices (even the simulated ones) and desktop (Windows/Macbook).

Besides our own website, we have also encountered this problem on other websites that use Turnstile.

We’d like to have this fixed, as some of our users cannot submit our forms which can be critical.

Thank you in advance!

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