Verification email not received either

What is the name of the domain?

None

What is the error number?

None

What is the error message?

None

What is the issue you’re encountering

I do not receive the verification email.

What steps have you taken to resolve the issue?

Click on “Send verification email”. The email is the same as the one used for this.

What are the steps to reproduce the issue?

Click on “Send verification email”

Greetings,

Thank you for asking.

I am sorry to hear you’re experiencing such an issue.
Thank you for sharing feedback.

It could happen that your e-mail address is on the suppression list.

May I also ask if you’re successfully receiving other emails from Cloudflare to those particular e-mail addresses?

May I ask if the email address onto which you’re not receiving verification emails is the same for your Community account and Cloudflare account, or you’re using a different one? :thinking: I advise not to share it here in a reply, just to confirm. Thank you.

In the meantine, just to be sure please make sure you allow all emails from [email protected] and [email protected] to prevent any issue.

I noted the team about your case lately.

Kindly and patiently wait for a reply.

Just in case, adding a helpful article from the docs:

Thank you @fritex

@user3626 is this for the same account are you are using here? If not, let me know and I will reach out privately for details.

If so, can you share the name of a site in your account?

Hello cloonan, this is also the case for me. I have not received a verification email either. Can you help?

sorry, @cloonan - I didn’t tag you properly. Thanks in advance for your help.

1 Like

Hi @user68013 I see the bounced emails and took steps to correct that. Let me know you are able to received them now. Sorry for the issues.

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