Verification email not arriving. Ticket: 2534715

Hi team,

I don’t receive any verification email from Cloudflare even I checked in Junk folder and re-send many times.

My support ticket is: 2534715.

Thanks

1 Like

Greetings,

Thank you for asking.

Unfortunately, it knows to happen if your email address somehow got to be on the suppression list due to an opt-out, or bounces :thinking:

May I ask if it is the same e-mail you are using here on community?
If not, kindly reply here with the answer to the above question (don’t post your e-mail here due to the privacy concer) and someone from Cloudflare staff would start a private message and you can share details there to help you to find a solution.

Thank you for sharing your ticket number. @cloonan

Kindly and patiently wait for a reply and further steps.

1 Like

Hi mate,

I believe our email is in suppression list, I submitted a ticket but there is no response.

This email hasn’t been used here.

Cheers,

Thank you @fritex! @user90514 I just removed the email from the suppression list and sent you a verification token, lmk if it works out ok for you.

4 Likes

I’m able to receive the verification email now.

Thanks everyone.

2 Likes

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