Verification email never received


I am trying to verify an email address for email routing, and I can’t receive the verification email.

I have put in ticket #2597064 for this issue.

I think the address was placed on a suppression list for some reason.

Thank you


Thank you for asking.

Unfortunately, it knows to happen if your email address somehow got to be on the suppression list due to an opt-out, or bounces :thinking:

Just in case, can you add [email protected] and [email protected] to your email allowlist? You may also want to search for mail from those senders if there might end up.

Thank you for sharing your ticket number. We’ve escalated this issue and should be resolved soon. Kindly and patiently wait for a reply. @cloonan

Thank you. I have added both of those emails to my contacts.