Verification Email Has Not Been Received

I have been trying to resend email verification (in so many times), however no verification email has been received so far, and spam is empty. Please help me with this problem.

Thank you


Thank you for asking.

Unfortunately, it knows to happen if your email address somehow got to be on the suppression list due to an opt-out, or bounces :thinking:

Can you add [email protected] and [email protected] to your email allowlist? You may also want to search for mail from those senders. @cloonan

May I ask if it is the same e-mail you are using here on community?
If not, kindly reply here with the answer to the above question (don’t post your e-mail here due to the privacy concer) and someone from Cloudflare staff would start a private message and you can share details there to help you to find a solution.

Kindly, I’d suggest you to write a ticket to Cloudflare support due to your account and/or domain issue and share the ticket number here with us so we could escalate this issue by using the method Support > Contact Support option as described from below:

You might be offered to switch to the new Customer Support Portal and create a ticket there.

In case if you cannot login to the Cloudflare dashboard, please use the link from below:

thank you so much, adding those emails to allowlist does really help to fix the problem!

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@fritex suggestion was spot-on. I can see the bounced emails and have removed your email from the list. Sorry for the trouble and let us know if you encounter other issues.


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