[VentryShield] DNS Records Issue

Website, Application, Performance DNS & Network
1

I am currently facing a issue with my website after removing VentryShield, a popular L7 DDos Protection provider that is layered with Cloudflare from my domain. I removed their Custom Hostname TXT, ACME Challenge, and CName. After this, no traffic will work from my website, not even Cloudflare despite the name servers being untouched. I am not sure why this is happening, and I have attempted to put a Cloudflare Pages instance on the domain to see if that’ll fix it.

I have removed myself off VentryShield servers which proves it is not their issue as well as backed up by them.

3

That error looks like it is from the server, not Cloudflare.

Does the value of your :orange: CNAME record resolve properly?

5

I found the culprit behind the issue, I enabled UAM and it breaks my site even when it’s offline. I just re-enabled and it broke it again. Any way for Cloudflare to investigate?

6

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