Using Etisalat Public ip address and needs to update PTR records

What is the name of the domain?

grandstores.ae

What is the error number?

Email delivery

What is the issue you’re encountering

PTR issue

What steps have you taken to resolve the issue?

created PTR on Cloudflare

What feature, service or problem is this related to?

DNS records

PTR records created on Cloudflare won’t have any effect for you. You will have to ask the IP address owner (Etisalat in this case) to create it for you.

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