Users Unable to Login to Banking Websites

What is the name of the domain?

citi.com

Additional information

Network policies

What is the error number?

No Error Number

What is the error message?

No Error Message - just a redirect back to the login page

What is the issue you’re encountering

Looks like a Source IP Anchoring issue. Users can log into citi.com when Cloudflare Warp is off, but cannot log in with Warp active.

What steps have you taken to resolve the issue?

I have created an HTTP rule to not inspect this traffic (I know that bank traffic doesn’t do well with SSL inspection)

What are the steps to reproduce the issue?

Turn on WARP, go to citi.com and login - result is a failuire
Turn Off WARP, go to citi.com and login - result is success