People who log in to my page keep on encountering a DDOS page, which really affects our conversation rate.
I have tried adjusting page rules, set security settings to medium, but we can’t seem to resolve the issue. I would be really grateful if someone could help me with that.
I am sure it has a simple solution, but we just can’t seem to put our finger to it.
Need to domain to continue
Some people experience it, unfortunately. Especially users from Turkey.
You should be able to see in your Firewall Activity Log why a request was shown a JS challenge
You could also try lowering your Security Level even more. For static sites I have mine set to “Essentially off”
I have turned it to ‘‘essentially off’’, thanks!
When I check one example from Turkey in my firewall activity log, I see this.
But when I look at this, my IT knowledge is not sufficient to make any meaning out of it
That log entry shows a Bypass.
Your first screenshot showed a Ray ID. Copy/Paste that into the Firewall Events Activity Log filter (search) and see why it was challenged.
The same thing as @Neeraj_1 there is no DDOS attack (browser check page)!
Your image failed to upload (I don’t know why it failed, but I’m just making sure you know!)
Apparently, this is an issue for users in Turkey because of the amount of bot attacks. Therefore I will try to reach out to Cloudfare and ask them for help on this issue. I dont think there is anything I can do one our side.
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