Users can access “domain name” but can't access with “www.domain name"

Website, Application, Performance
1

What is the name of the domain?

What is the error number?

no

What is the error message?

can’t be reach

What is the issue you’re encountering

My market is Malaysia. current situation is my users can access “domain name” but can’t access “www.domain name”. pls suggest me any solution if possible.

What steps have you taken to resolve the issue?

No

What are the steps to reproduce the issue?

No

2

Both https://bridgersteel.com/ and https://www.bridgersteel.com/ work from my end of the plantet and display the same site.

What sort of error message do your users see?

And what about you: are you experiencing the same problem?

3

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