We are not in ‘Under Attack Mode’ but a user has reported receiving the Browser Integrity Check (BIC): “Checking your browser before accessing…” (Ray ID 693470afca99192a) in Google Chrome (Microsoft Edge works fine).
The page then times out (Error code: Out of Memory) rather than loading the webpage.
How can I prevent users from receiving/experiencing this? Ideally, I’d like to keep the protection of the BIC without blocking legitimate traffic. It would also be helpful to know how often users are receiving this BIC. Is that possible?