User Management - Adding Users

I am trying to add new none super administrator user to our account. The option is not available

I understand this option is available on all accounts. We are on the free account. Can someone advise? Is it paid plan only or could it be an issue somewhere else?

Many Thanks!

Hi @Janine,

On the free plan, any users you add will have the ‘administrator’ role, you can only have one super admin. You can find it under ‘members’ in your dashboard.