User lost their phone and laptop, no backup codes printed only saved locally. I deleted user, added user but same 2FA is enabled. Is there another way to disable that so user can login?
There are some instructions farther down this tutorial for your situation:
at the moment that will not work, i can login but can’t use 2FA its enabled and I can’t find a way to disable for that user. I deleted the account, added it back in but it goes right back to 2FA codes.
None of it? Surely you can at least do Step 6.
support AT cloudflare DOT com
If not, then you’ll have to proceed to Step 7.