User gets stuck in an infinite loop if they get the CF verification page

I’m having an issue that sometimes visitors are stuck in a loop when visiting the site.

It appears to stem from when a user needs to be verified to make sure they’re human and not a threat. They’re presented with a screen that says “Please while while your request is being verified…”

The page is then looped continuously and the user never has a chance to verify themselves or a chance to visit the site.

I do have a redirect that redirects all http requests to https, which could cause an infinite loop if a page has a redirect from https to http, but I’m not sure if this is what is causing the issue.

Could you please let me know what causes this verification page to appear and what could be causing an infinite loop?

Thanks for your help.


Thank you for asking.

Could you share a screenshot of this or a Website URL so we could double-check too? :thinking:

Is it a Captcha page or?

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