URL will not resolve using 1.1.1.1

[tony17]

Hello – we’ve recently been made aware that clients of ours that use CloudflareDNS are unable to resolve our website URL arcticnetworksolutions.com. We can resolve this behind google, our ISP, other ISPs etc. But anyone using 1.1.1.1 apparently can’t reach our website. We have confirmed we cannot reach it when using 1.1.1.1

Advise?

[sdayman]

That resolves for me:

Here’s some more troubleshooting information:

Have problems with 1.1.1.1? *Read Me First*

Here are some tips for troubleshooting if you are having issues using Cloudflare’s Resolver. Please take a moment to review them along with the information that will help us to understand and help diagnose any issues. There are two sections to this guide. The first is for troubleshooting name resolution errors/issues and the second is for unreachability or routing issues. New Diagnostic Tool We have a new diagnostic tool which can help gather some of the information requested below. If you copy…

[tony17]

Mine resolves it as well I guess technically, but it never gets there? Maybe a routing problem?

This is from behind a local ISP DNS. This is what we’d expect to see.

[sdayman]

I wouldn’t worry about Ping, as some servers block Ping requests.

I just purged that hostname from Cloudflare’s 1.1.1.1 page and now the site is loading. Before, I was getting a cPanel “Site not found” screen.

[tony17]

Is there anything we would need to do on our side? We are still unable to load the page. It still just times out. We’ve flushed DNS cache as well still no luck.