URL changes incorrectly

Website, Application, Performance DNS & Network
1

What is the name of the domain?

prospersocials.com

What is the issue you’re encountering

Anytime I link my website as https://domainname.com it comes up as www.landing instead of just www.

What steps have you taken to resolve the issue?

deleted cname, checked github pages, checked cname on github

What feature, service or problem is this related to?

DNS records

What are the steps to reproduce the issue?

search exactly https://prospersocialas.com

error does not occur without the https:// or if www. is added

2

There is a redirect on Cloudflare…
https://cf.sjr.org.uk/tools/check?482b614cf98f4334a29f2d0e33a13204#connection-server-https

Check for redirects here…
https://dash.cloudflare.com/?to=/:account/:zone/rules/redirect-rules (scroll down to check under Bulk Redirects as well)
https://dash.cloudflare.com/?to=/:account/:zone/rules/rules

2 Likes
3

I have no redirect rules. I tried setting a rule to redirect All incoming requests to https://www.prospersocials.com which just gave me an error every time I tried to search the website stating " www.prospersocials.com redirected you too many times." It also says on the rules page that " You have used 1 of 5 redirect lists and 2 of 20 redirect rules" even after deleting the rule I made to try redirect all requests

4

Make sure your SSL/TLS setting is set to “Full (strict)” in your dashboard here…
https://dash.cloudflare.com/?to=/:account/:zone/ssl-tls

Check under Bulk Redirects.

1 Like
5

I have no bulk redirects, I have redone my A and CNAME records. waiting for DNS to update but sfr said it connected while i cannot connect and whatsmydns.net said the cname record isn’t available yet

https://cf.sjr.org.uk/tools/check?daa65dd06a0b4c5ebea331f97ec65ada

6

sfr said it connected
*cf.sjr.org

7

DNS updated, whatsmydnsstill shows as no cname
https://prospersocials.com still redirects to https://www.landing.prospersocials.com

I have my website on github pages and dns is done through cf.

8

You won’t see a CNAME at the apex domain as…

  1. Your DNS records are proxied, so you will see Cloudflare IP addresses
  2. CNAMEs at the apex aren’t allowed so are always flattened to IP addresses by Cloudflare.

The redirect is definitely on Cloudflare somewhere…

curl -i https://prospersocials.com
HTTP/2 301
date: Thu, 18 Jul 2024 20:47:45 GMT
content-type: text/html
content-length: 167
location: https://www.landing.prospersocials.com
cache-control: max-age=3600
expires: Thu, 18 Jul 2024 21:47:45 GMT
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=Izy50EJ8QWypKMyfqKOsHMmvRFdckGtvZs6NUu8VBv44iHtqECObRVPoUr4TsCTZvlcrUT4NDeQuf30RLRv3s2%2Bc0xHCAw2uC0JiJBWyTbvhzVGqRWOwsDQEg3o6gFt%2FvEfTnIXgbqSRllaPKsjtquo%3D"}],"group":"cf-nel","max_age":604800}
nel: {"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server: cloudflare
cf-ray: 8a555426da80944b-LHR
alt-svc: h3=":443"; ma=86400

<html>
<head><title>301 Moved Permanently</title></head>
<body>
<center><h1>301 Moved Permanently</h1></center>
<hr><center>cloudflare</center>
</body>
</html>

https://cf.sjr.org.uk/tools/check?cd787a9d5a95446d8f0cd73299612164#connection-server-https

1 Like
9

I don’t see any redirect rules at all. I have checked all my rules and there is nothing

10

Can you show screenshots of your Page Rules, Redirect Rules, Bulk Redirects and DNS records?

All incoming requests would mean that www.prospersocials.com is redirected to www.prospersocials.com as well. You would have to exclude that hostname from the rule.

11

image
image1028×646 29.4 KB

I now see the bulk redirects but I don’t know what they do, sorry I am very new to this

12

I cannot link more than one image at a time but the rest look simmilar to this

image
image834×685 22.9 KB

13

DNS

image
image1024×515 28.3 KB

14

Sorry but I am a **** idiot and should have checked the bulk redirects like you both stated. My own stupidity is beyond me honestly but issue is fixed now

Thank you for your help

2 Likes
15

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