Hello,
Suddenly (few days ago) Woocommerce geolocation Stopped working with Cloudflare on site.
We are NOT using any Cache Plugin. The currency switcher plugin we are using is WOOCS.
It was working perfectly till 17th Dec 22 (late night). Thereafter it simply stopped working.
Base currency of our Store (site) is INR. We are from India. For All other Countries, the currency is set to USD. So basically, when any visitor from outside India visits our site, they were greeted with USD automatically.
But now even though we have same setting, the users from Outside India also, are seeing the INR currency.
Due to this we are loosing Sales, as well as customer’s Interest. We are really getting afraid of.
We have Not made any change in the Plugin and any other settings of the site.
After going so many back-and-forth with the Plugin Author and Hosting provider (and searching over Internet and various forums) we tried to set the Cloudflare to Pause state.
And found that it immediately started working. We test using VPN (on mobile), and set the Country to USA in VPN app and opens our site. It immediately reflects the currency to USD. Same is the results with the Hosting support.
On our Cart Abandonment plugin it correctly started showing the Price in USD, when a visitor puts any item to cart after Pausing the Cloudflare. But from 17th Dec the Plugin shows INR, no matter where the visitor is from.
Now, point is that, we require CFlare to be enabled and this is one of major requirement and recommended by all, including Google Page Speed, Theme Authors and everybody else. And it is helpful in many aspects.
So, how can we have it Enabled, as well as resolve this issue. I mean, what could be causing the issue from the Cloudflare, in this case.
Is it Cache of Cloudflare itself or some other. Is it some sort of setings.
Was there any recent change or option in the Cloudflare, that made it Stopped working.
Can you please test the settings thoroughly and suggest us.
if there are any rules that might be affecting or that might required to be added or removed then please let me know.
Or else is there any recent update in the CFlare that might be affecting this.
Please suggest and resolve. We need this to be fixed on priority basis. Otherwise we have to leave it Disabled or Paused.
Regards