I’ve sent in multiple Cloudflare request tickets, however, no reply back . Our website has been down since Friday (over 48 hours) now and our customers are livid. We need our site up again asap.
Our Website: www.crudance.com
Cloudflare notified me to create a new account and to change the name servers on our domain (GoDaddy) in order to verify us, since the old owners many years ago never gave their log in information to us. We changed the name servers on the domain and now our website crashed. We are receiving the Error 1000 " **If you are the owner of this website:**you should login to Cloudflare and change the DNS A records for www.crudance.com to resolve to a different IP address."
I believe we need Cloudflare to migrate the old account to our new one since it has been verified with the new name servers. Again, we need help asap to get this site up as we have customers trying to register and it is an absolute nightmare right now.