Urgent Subdomains 1014 error message

We are getting error messages when accessing subdomains that are in hubspot, the CNAME records were added correctly and te subdomains were working fine till recently is getting the error below:
Error 1014 Ray ID: 893c7a593af9a241 • 2024-06-14 18:45:31 UTC CNAME Cross-User Banned

You need to contact hubspot.

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We did and they couldn`t help or provide us any A records to replace CNAME

You can unproxy the record. They need to add a custom hostname for your record to prevent the error.

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