[urgent] someone hijacked my Cloudflare tram

[daisyossel]

What is the name of the domain?

manikineko.nl

What is the error number?

None just a email that i been kicked from my own ■■■■■■■ team

What is the issue you’re encountering

I been hacked

What steps have you taken to resolve the issue?

None how to get this back

What are the steps to reproduce the issue?

The ■■■■ I know

Screenshot of the error

[fritex]

Greetings,

Thank you for asking.

I am sorry to hear for the issues you facing.

If you believe your Cloudflare account is compromised, may I ask if you’ve followed the instructions from below article?:

Secure compromised account | Cloudflare Fundamentals docs

[cloonan]

The email you are using here is the superadmin of the account.

The email you shared in the screenshot does not appear in our records.

What is the actual send from address?

[daisyossel]

redacted emails

[cloonan]

Can you create an account ticket from the account you are using here and share the emails & details for a Support agent to investigate and assist?

Can you create an Account ticket and share your ticket number here?

You can open an Account ticket going to dash.cloudflare.com , select Support → Contact Cloudflare and enter the information. Please include a link to this thread, [urgent] someone hijacked my Cloudflare tram - #5 by daisyossel

[daisyossel]

I been kicked out of the one this threat is about but sure I use one me and a friend made
TicketID: 01045298 It was made on the one that I moved my domains to prevent fraud and abuse from the hijacker

[hkrishnan]

Hello,

@daisyossel

I been kicked out of the one this threat is about but sure I use one me and a friend made
TicketID: 01045298

Thank you for providing us the ticket number. It is on our queue now. We will get back to you as soon as we can

[daisyossel]

it managed to get resolved I managed to get my team back and demote the rogue super admin