What is the name of the domain?
n/a
What is the error number?
n/a
What is the error message?
n/a
What is the issue you’re encountering
The billing for unrelated companies is linked. One company receives bills for another company.
What steps have you taken to resolve the issue?
I’ve complained about it multiple times, but it hasn’t been taken seriously by Cloudflare. It was supposed to be fixed, but now it’s happening again. Unrelated companies are being billed for each other services. Invoices are missing. Confidential information is being shared between unrelated companies with different owners.
Current case #: 01472919
Last case #: 01050855
Last incident: URGENT security/privacy related bug without any response to my support tickets
@cloonan you might remember this from the last thread.