What is the name of the domain?
What is the error number?
no number. only text
What is the error message?
failed in ActionAppendSubscription: failed to update user subscription: failed to apply object products: You cannot add or modify subscriptions or services until the outstanding balance is paid. You should be able to do so in your Billing page.
What is the issue you’re encountering
Trying to upgrade plan and get this error
What steps have you taken to resolve the issue?
opened ticket - account, click on free plan, click on pro and monthly and approve payment.
Billing issues requre a Billing ticket with Support
01370341
In what area can we help you?
I don’t know
What are the steps to reproduce the issue?
account, click on free plan, click on pro and monthly and approve payment.