URGENT: Not able to receive 2FA and login codes

Hello,

Could you please help me as my whole team not getting 2FA codes in email and when I tried to login into cloudflare account, it is not sending me login code due to ip.

It is urgent.

Thanks.

Anyone please review and help??

Hi @user4629,

This has been escalated and there are other users reporting similar issues here:

Do you have a ticket open about it?

Yes it is 2291425

Thanks, I’ve added that to the escalation.

cc @cloonan

Thanks @domjh . It is crucial now. Whole team is on me now. Please do the needful asap. @cloonan

I would recommend following the other thread as any updates will be posted there. I’ll close this topic and leave the other one so the discussion is kept in one place.