Urgent Error code 521

[philippe6]

Hi,

I have the error message 521 Web server is down.
It is an access to my shop with Fine Art America.
Fine Art America tells me that the problem is not theirs.

What should I do to fix the problem?

My site is : hugonnard.store

Thank you

[neiljay]

@philippe6

It is an access to my shop with Fine Art America.
Fine Art America tells me that the problem is not theirs.

Is it connected to your host? The issue is related to your webserver. Check your webserver ip if in case might have changed? or there could be other issues to consider.

@philippe6

What should I do to fix

There are few tips given in the attached guide. Read the following community_tip for the solution.

Community Tip - Fixing Error 521: Web server is down

Error Try the suggestions in this Community Tip to help you fix Error 521: Web server is down. Background A 521 error happens when we are unable to make a TCP connection to your origin server. Specifically, Cloudflare tried to connect to your origin server on port 80 or 443, but received a connection refused error. This is often caused by security or firewall software and happens if the origin server has directly refused Cloudflare’s proxy request. [Banner in tip catalog] Quick Fix Ideas …