Urgent Assistance Required: Unable to Access Banned Email – Request to Disassociate

[hezizizi]

Feedback

Urgent Assistance Required: Unable to Access Banned Email – Request to Disassociate hezizizi.site Domain & Update Account Email

Dear Cloudflare Support Team,

I am writing to urgently request assistance with a critical account access issue requiring your immediate attention:

1. Current Issues

• Unable to log in to my registered email (domain: hezizizi.site)

• The email address has been banned by Google services

• Password reset process requires verification via this inaccessible email

2. Account Status

✓ Domain hezizizi.site remains actively hosted via Cloudflare DNS

✓ Verification capability: Ownership can be confirmed through the primary domain hezizizi.site

✓ New email ready: A replacement email address is prepared for binding

3. Specific Requests

▸ Disassociate the banned email from my Cloudflare account

▸ Update account credentials with a new valid email address

▸ Complete security verification via domain ownership confirmation

4. Verification Materials Available

• WHOIS records for hezizizi.site

• DNS configuration verification

• Primary domain administrative access confirmation

• Account transaction history (if applicable)

Please advise required verification procedures and documentation. I am fully prepared to cooperate promptly, as this issue is severely impacting website operations. Your priority attention would be greatly appreciated.

Best regards,

hezizizi,

2025/5/2

[cloonan]

If you already have a case, Support will respond to you on that case.

You’ll need to follow these directions here, Billing, Plans & Subscription Questions. The Community cannot assist with Account issues, you need a case with Support.