[URGENT] Account has been switched from business to free plan

What is the name of the domain?

What is the error number?

1323

What is the error message?

You cannot add or modify subscriptions or services until all invoices are paid. Download each “Unpaid” invoice on your Billing page and click the “Pay online” link within each invoice to fix your account (Code: 1323)

What is the issue you’re encountering

Unable to complete payment on pending invoice.

What steps have you taken to resolve the issue?

When we tried to pay the bill from March 2024 invoice, link is expired. Due to this, we’re now stuck in free plan.

Billing issues requre a Billing ticket with Support

01045627

In what area can we help you?

Invoice

What are the steps to reproduce the issue?

Payment link in March month invoice is expired.

Screenshot of the error

Thank you for providing the ticket number.

The ticket has been assigned to our billing team. Our billing specialist will look into this and get back to you via ticket

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