Upload files through CF

Hello;

Once we enable CF on our website; we noticed uploading files (images/videos) very slow comparing to the performance when CF disabled. It was working fine but like week ago till now we are facing this issue.

Any clue or help?

Regards;

Bashar

You didn’t specify how you’re uploading files to your website, but if it’s with a web interface, check your browser’s console log for any possible errors. Server logs might also show something.

Also try visiting https://example.com/cdn-cgi/trace to see which datacenter you’re using. (change example.com to your own domain name). It’s possible your connection is being rerouted.

Hello @sdayman
Thank you for your reply. We are uploading from mobile app (iOS) using https.
checking cdn-cgi/trace we are getting this results:

fl=21f266
h=api..com
ip=
.
**.***.217
ts=1568471232.546
visit_scheme=https
uag=Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.1.2 Safari/605.1.15
colo=LHR
http=http/2
loc=KW
tls=TLSv1.3
sni=plaintext
warp=off

Comparing with CF testing it show colo=DXB … which might been there is any issue in connection routing.

Regards;

Bashar

Wow, there’s a huge difference between LHR (England) and DXB (Dubai). There may be a routing issue with your ISP:

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