Cloudflare’s customer support is the worst, I created ticket a month ago, they haven’t replied yet. I don’t know what is wrong with them! They belive in their automatic system which doesn’t work perfectly. That’s the reason you’re plan isn’t updating.
@jerrytang Thank you for sharing the ticket and sorry for the issues. Your ticket has been flagged for the support. Kindly wait for their response and will be updated via the ticket.