Upgraded to PRO and Paid but dashboard still showing FREE PLAN since Oct 2024

What is the name of the domain?

a1addin.com affinalways.com affingroup.com affininvikta.com

What is the error number?

no error

What is the error message?

no error message

What is the issue you’re encountering

Upgraded to PRO and Paid but dashboard still showing FREE PLAN since Oct 2024

What steps have you taken to resolve the issue?

TRIED CONTACT U GUYS MANY TIMES

Billing issues requre a Billing ticket with Support

IN12714147

In what area can we help you?

Upgrades

What are the steps to reproduce the issue?

what do u mean by reproduce? i should keep paying and see whether it is changed???

Screenshot of the error

Have you got support ticket? If so, would you share it here?

1 Like

latest is 01348439

Cloudflare’s customer support is the worst, I created ticket a month ago, they haven’t replied yet. I don’t know what is wrong with them! They belive in their automatic system which doesn’t work perfectly. That’s the reason you’re plan isn’t updating.

In Case If You’re Wondering my Problem: Cloudflare Charged 778,914 Unique Transform While Dashbord Shows 196,172

@jerrytang Thank you for sharing the ticket and sorry for the issues. Your ticket has been flagged for the support. Kindly wait for their response and will be updated via the ticket.

2 Likes

the problem is i cant view the ticket… forever loading then suddenly password wrong but cannot forgot password… how do i know the update

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